<h2>What can we help you with?</h2>
[[<div class="tile tile-injury"><div class="tile-text">I've been injured</div></div>->I've been injured]][[<div class="tile tile-sacked"><div class="tile-text">I've lost my job</div></div>->I've lost my job]][[<div class="tile tile-harassed"><div class="tile-text">I'm being bullied or harassed at work</div></div>->I'm being bullied or harassed at work]][[<div class="tile tile-underpaid"><div class="tile-text">I'm being underpaid</div></div>->I'm being underpaid]][[<div class="tile tile-rostering"><div class="tile-text">I'm unhappy with a roster change</div></div>->I'm unhappy with a roster change]][[<div class="tile tile-hours"><div class="tile-text">I'm not getting enough work</div></div>->I'm not getting enough work]][[<div class="tile tile-social"><div class="tile-text">I'm in trouble for something on social media</div></div>->I'm in trouble for something on social media]][[<div class="tile tile-disability"><div class="tile-text">I'm being discriminated against for a disability</div></div>->I'm being discriminated against for a disability]]<h2>I was injured at work</h2>
Workplace injuries must be taken very seriously. Let's see if we can help you out.
<h3>For all workplace injuries, always remember:</h3><ul><li>Keep a diary of all events, making sure to note dates, times, and who was present (or who you spoke to).</li><li>If you haven't started a diary, get some pen and paper and start one now.</li><li>Keep a copy of all communication between you and your employer (letters, emails, SMS's).</li><li>Make sure to stay in contact with your employer, your insurance provider, and the AMIEU at all stages of the process.</li></ul>Now we need to ask you some quick questions.
<h3>Have you seen a doctor yet?</h3>
[[Yes, I've seen a doctor]]
[[No, I have not seen a doctor]]<h2>I've lost my job</h2>
Sorry to hear that. Can you tell us in more detail?
[[I was given my notice]]
[[I was sacked immediately for serious misconduct]]
[[I was made redundant]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I'm being bullied or harassed at work</h2>
Bullying and harassment in the workplace is unacceptable.
Please be aware that under law, <strong>bullying</strong> is defined as repeated, unreasonable behaviour. A one-off incident is therefore not enough to prove a pattern of bullying at the Fair Work Commission.
For <strong>harassment</strong>, particularly sexual harassment, a single incident is enough to make a complaint.
If you are an AMIEU member, we can act on your behalf to intervene and take action.
We can attend meetings as your support person, advise you on your rights, and even take legal action on your behalf -- all at no cost to you.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am being bullied and I am an AMIEU member]]
[[No, I am not->I am being bullied and I am not an AMIEU member]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I'm being underpaid</h2>
The amount of workers being underpaid is rising across Australia. More bosses than ever are stealing wages from their employees.
When workers at a site all join the union and negotiate for a better deal, the pay rates are set by an Enterprise Agreement (EA).
If workers have not joined the union in enough numbers, the pay rates instead will be much lower, set by an Award Rate provided by the Government. <strong>The Award Rate is the minimum legal wage.</strong>
If you work in the Newcastle & Northern NSW area, you can <a href="https://newcastle.amieu.asn.au/awards-and-agreements/" target="blank">check our website</a> to see the list of Enterprise Agreements that the AMIEU has negotiated.
<h3>Is your workplace on that list?</h3>
[[Yes, my workplace is on the list]]
[[No, my workplace is not on the list]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I saw the company's doctor</h2>
Company doctors won't be as familiar with your medical history as your own personal doctor will be.
Always remember: You have the right under law to see your own doctor. If possible, see your doctor before you see the company doctor.
If you do see your own doctor, the company may still request that you see their doctor afterwards. If this happens, we encourage you to contact the office immediately.
Any doctor that you see for a workplace injury must provide you with a <strong>Certificate of Capacity</strong>. This is a formal document required by NSW law.
The Certificate of Capacity outlines the details of your injury, what treatment will be needed, how much work you are capable of while injured, and how long your recovery is expected to take.
<h3>Did you receive a Certificate of Capacity from the company doctor?</h3>
[[Yes, the company doctor gave me a Certificate of Capacity]]
[[No, the company doctor did not give me the certificate]]<h2>I saw my own doctor</h2>
That's great. Your doctor is the one that knows you best.
Your doctor must complete a <strong>Certificate of Capacity</strong>. This is a formal document required by NSW law.
The Certificate of Capacity outlines the details of your injury, what treatment will be needed, how much work you are capable of while injured, and how long your recovery is expected to take.
<h3>Did your doctor complete a Certificate of Capacity?</h3>
[[Yes, my doctor gave me a Certificate of Capacity]]
[[No, my doctor did not give me the certificate]]<h2>You need to see a doctor as soon as possible</h2>
If your injury is not assessed by a doctor, you can not be compensated for it.
<strong>You have the right to see your own doctor</strong>. You can not be forced to see a company doctor. Your doctor knows you best.
If your employer demands you see the company doctor, you have the right to refuse.
You may wish to see the company doctor as a gesture of good will to the company, or the compamny may instruct you to see their doctor, but we strongly advise that you only do so <strong>after</strong> you have seen your own doctor.
[[I understand and will see my own doctor as soon as possible.->I was injured at work]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I'm not getting enough work.</h2>
You're not alone. More Australians than ever before are experiencing underemployment.
Before we can assist you, we need to ask some more questions.
<h3>What type of employment contract do you have?</h3>
[[I'm a permanent full-time employee]]
[[I'm a permanent part-time employee]]
[[I'm a casual employee]]
[[I'm not sure]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><div class="footer-logo"><img src="http://newcastle.amieu.asn.au/help/files/img/footerlogo.png"></center></div><div class="footer"><h3>We're here to help.</h3><p>Get in contact with us <strong>immediately</strong> if your query is urgent.</p><p><strong>Phone:</strong> (02) 4929 5496
<strong>Email:</strong> <a href="mailto:amieu@meatworker.com.au">amieu@meatworker.com.au</a>
<strong>In person:</strong> Union House, 34 Union Street, NEWCASTLE WEST NSW 2302</p><p>Our office is open from 9:00 - 4:30 weekdays.</p><p>Visit our website to <a href="https://newcastle.amieu.asn.au/join/" target="_blank">join safely and securely online, 24/7</a>.</div><script>
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</script><img src="https://newcastle.amieu.asn.au/help/files/img/logo_amieu_text.svg" class="header-image" /><div class="hr" /> </div><h2>Yes, I've seen a doctor</h2>
Did you see <strong>a doctor of your choice</strong>, or did you see a doctor that <strong>your company asked you to see</strong>?
[[I saw my own doctor]]
[[I saw the doctor my company asked me to see]]<h2>I'm in trouble for something on social media</h2>
Companies are increasingly cracking down on the way their workers behave online.
<h3>Does your employer have a Social Media Policy?</h3>
[[Yes, my employer has a Social Media Policy]]
[[No, my employer does not have a Social Media Policy]]
[[I'm not sure->I'm not sure if my employer has a Social Media Policy]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I'm being discriminated against for a disability</h2>
Life is hard enough for people with a disability without employers making it worse.
It is against the <em>Disability Discrimination Act (1992)</em> to discriminate against someone with a disability, even indirectly by failing to provide for their needs.
It is also against the law to discriminate against someone who is caring for someone with a disability.
However, every situation is different and we can not give you personalised advice through this online help tool.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am being discriminated against for my disability and I am an AMIEU member]]
[[No, I am not->I am being discriminated against for my disability I am not an AMIEU member]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I'm a permanent full-time employee</h2>
A permanent <strong>full-time</strong> employee must be paid for an average of <strong>38 hours minimum</strong> work each week under law.
You can be paid for <strong>more</strong> than 38 hours of work each week, but you can not be paid for <strong>less</strong>.
During a stand-down there may be some limited circumstances under which you could receive less than 38 hours work a week.
If this is happening to you, you will need to speak to your employer. The AMIEU can assist you with this if you are a member.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am not getting enough work and I am an AMIEU member]]
[[No, I am not->I am not getting enough work and I am not an AMIEU member]]<h2>I'm a permanent part-time employee</h2>
A permanent <strong>part-time</strong> employee must work the amount of hours specified in their contract each week.
When you signed your contract with the company, the company was required to give you your hours in writing. They must give you at least these hours each week.
You can be given <strong>more</strong> than these hours of work each week, but you can not be given <strong>less</strong> unless your employer provides you with further notice in writing advising you of the change in hours.
If this is happening to you, you will need to speak to your employer. The AMIEU can assist you with this if you are a member.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am not getting enough work and I am an AMIEU member]]
[[No, I am not->I am not getting enough work and I am not an AMIEU member]]<h2>I'm a casual employee</h2>
A casual employee generally has <strong>no guaranteed hours</strong> each week.
The laws around casual employment focus on whether or not you are receiving regular work.
If you are a casual employee <strong>with no regular shifts</strong>, your boss is not required by law to give you any work, at any time.
If however you are a casual employee who works <strong>regular hours on a regular basis</strong> you have a reasonable expectation that the work will continue, and you are entitled to some consultation around your hours.
The nature of casual employment is that it is insecure and your shifts are often unreliable.
If you are a casual employee and would like us to talk to your boss about your hours, we will do what we can to assist you.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am not getting enough work and I am an AMIEU member]]
[[No, I am not->I am not getting enough work and I am not an AMIEU member]]<h2>I'm not sure what type of employee I am</h2>
You are entitled to ask your boss what kind of employee you are and to see your contract at any time.
You should have been given a copy of your contract when you signed it. If you did not receive a copy, you have the right to speak to your boss and request one.
Once you have your contract, you should be able to see whether it mentions you are casual, part-time or full-time.
If you are a member, you can contact the AMIEU for assistance.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am not getting enough work and I am an AMIEU member]]
[[No, I am not->I am not getting enough work and I am not an AMIEU member]]<h2>I've been injured</h2>
How did the injury happen?
[[<div class="tile tile-atwork"><div class="tile-text">I was injured at work</div></div>->I was injured at work]][[<div class="tile tile-tofromwork"><div class="tile-text">I was injured travelling to or from work</div></div>->I was injured travelling to or from work]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I was injured travelling to or from work</h2>
If you are an AMIEU member, you are entitled to access our To And From Work Benefit which will help you with up to <strong>$9,000</strong> in financial assistance.
Are you an AMIEU member?
[[Yes, I am an AMIEU member->Yes, I was an AMIEU member at the time of the accident]]
[[No, I am not->No, I was not an AMIEU member at the time of the accident]]<h2>Yes, I am an AMIEU member</h2>
Great! Being an AMIEU member means you're entitled to claim <strong>up to $9,000 in assistance</strong> to help you with lost income from work.
Contact the office as soon as you can (details are at the bottom of this page) and ask us to send you a To & From Work Benefit Claim Form.
Once you have filled out this form and sent it back to us, the Committee of Management will review your case and make a decision on your funding.
Some parts of the form will need to be filled out by your doctor, and you made need to supply some additional documentation. Please read the form carefully and call us any time for help if you are struggling.
We look forward to receiving your form! Thanks for being an AMIEU member.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>No, I am not an AMIEU member</h2>
Unfortunately, the To & From Work Benefit is <strong>only available to paying members of the AMIEU.</strong>
New South Wales law was changed in 2013 so that accidents when travelling to or from work are no longer eligible for Workers Compensation.
This is why the AMIEU decided to create this benefit, so that our members would still be covered.
If you were not an AMIEU member when the accident happened, we regret that we can not assist you at this time. We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div>
<h2>My doctor gave me a Certificate of Capacity</h2>
Excellent. Your doctor will also send that document to your employer and your employer's insurer.
Your doctor will also have provided you with a recommended plan for your treatment, and for your eventual return to work.
<h3>Do you agree with your doctor's Certificate of Capacity and with their proposed treatment plan?</h3>
[[Yes, I think it's reasonable->I agree with the Certificate of Capacity]]
[[No, I think it's unreasonable or wrong->I do not agree with the Certificate of Capacity]]<h2>My doctor did not give me a Certificate of Capacity</h2>
Any doctor that examines you for a Worker's Compensation injury is required to give you this certificate.
<strong>Immediately</strong> make a booking to see your own personal doctor again as soon as possible and have them fill out a Certificate of Capacity.
Do this now. Your doctor knows you best.
[[I understand and will see my own doctor immediately.->I was injured at work]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>The company doctor gave me a Certificate of Capacity</h2>
The company's doctor will also send that document to your employer and your employer's insurer.
They will also have provided you with a recommended plan for your treatment, and for your eventual return to work.
<h3>Do you agree with the company doctor's Certificate of Capacity and with their proposed treatment plan?</h3>
[[Yes, I think it's reasonable->I agree with the Certificate of Capacity]]
[[No, I think it's unreasonable or wrong->I do not agree with the Certificate of Capacity]]<h2>No, the company doctor did not give me a Certificate of Capacity.</h2>
Any doctor that examines you for a Worker's Compensation injury is required to give you this certificate.
<strong>Immediately</strong> make a booking to see your own personal doctor as soon as possible and have them fill out a Certificate of Capacity.
Do this now. Your doctor knows you best.
[[I understand and will see my own doctor immediately.->I was injured at work]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>My employer has a Social Media Policy</h2>
Your employer needs to be able to prove that you <strong>are aware of and understand</strong> the Social Media Policy before you can be charged with breaking it.
Does your employer have a document showing that you were made aware of the Social Media Policy?
[[Yes, they can prove I was aware of the Social Media Policy]]
[[No, I've never seen anything->I am not aware of their Social Media Policy]]<h2>My employer does not have a Social Media Policy</h2>
If the company does not have a Social Media Policy, then you did not break any company policy.
Generally speaking a company may not discipline you or sack you for breaking a policy that does not exist.
However, <strong>depending on the severity of your social media conduct</strong>, a company could argue that your behaviour violates your employment contract, even if they do not have a Social Media Policy in place.
Every situation is different and we can not give you personalised advice through this online help tool.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am in trouble on social media and I am an AMIEU member]]
[[No, I am not->I am in trouble on social media and I am not an AMIEU member]]<h2>I'm not sure if my employer has a Social Media Policy</h2>
Ask your employer to provide you with a copy of their Social Media Policy and to show you the parts of it that you are being accused of breaking.
[[My employer showed me the Social Media Policy->Yes, my employer has a Social Media Policy]]
[[They could not show me their Social Media Policy when asked->No, my employer does not have a Social Media Policy]]<h2>I think the Certificate of Capacity is reasonable</h2>
If you think that the doctor has assessed you fairly and given you a reasonable treatment plan, then you have done all you need to do for now.
The doctor will file the Certificate of Capacity with your employer and with their insurer.
This will create your Return To Work Plan, which is an agreement between you and your employer about how you will be treated and when you will be back at work.
If you do not hold up your end of the Return To Work Plan the employer may <strong>refuse to pay your medical bills!</strong>
<h3>From now until you return to work, make sure you:</h3><ul><li>Attend all scheduled appointments</li><li>Comply with all reasonable instructions from your doctor, your employer and your insurer</li><li>Keep a diary of all events, making sure to note dates, times, and who was present (or who you spoke to).</li><li>If you haven't started a diary, get some pen and paper and start one now.</li><li>Keep a copy of all communication between you and your employer (letters, emails, SMS's).</li><li>Make sure to stay in contact with your employer, your insurance provider, and the AMIEU at all stages of the process.</li></ul>If something changes or you feel you are being unfairly pressured during the return to work process, <strong>contact the AMIEU immediately for advice.</strong>
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I do not agree with the Certificate of Capacity</h2>
Sometimes doctors get it wrong.
If you believe the Certificate of Capacity does not accurately describe your injuries, or your treatment plan is unreasonable, you may wish to formally dispute it.
Disputes can take up to a month to resolve, or longer.
However, every situation is different and we can not give you personalised advice through this online help tool.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I disagree with the certificate of capacity and I am an AMIEU member]]
[[No, I am not->I disagree with the certificate of capacity and I am not an AMIEU member]]<h2>Yes, they can prove I was aware of the Social Media Policy</h2>
If it can be shown that you were aware of a company policy, and then broke the policy, the company <strong>could have the right to discipline or even sack you.</strong>
The company is required to demonstrate to you how you broke the policy and to give you a chance to respond. You are entitled to ask for this information.
However, every situation is different and we can not give you personalised advice through this online help tool.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am in trouble on social media and I am an AMIEU member]]
[[No, I am not->I am in trouble on social media and I am not an AMIEU member]]<h2>I was not aware of their Social Media Policy</h2>
If the company can not prove that you were aware of their Social Media Policy, generally speaking you can not be disciplined or sacked for breaking it.
However, <strong>depending on the severity of your social media conduct</strong>, a company could argue that your behaviour violates your employment contract.
Every situation is different, and we can not give you personalised advice through this online help tool.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am in trouble on social media and I am an AMIEU member]]
[[No, I am not->I am in trouble on social media and I am not an AMIEU member]]<h2>I was given my notice by the company</h2>
Generally speaking, if you are being given notice rather than being sacked on the spot, it means the company does not believe you are guilty of serious misconduct.
However, your employer must still explain why you are being sacked, and how you broke your contract of employment. <strong>You can not simply be sacked for no reason.</strong>
Before terminating your employment, your employer should undertake an investigation into your behaviour, and give you a chance to respond.
This investigation may take several days. Depending on the nature of the problem, you may be stood down (normally with pay, but in some circumstances without pay).
<h3>How much notice should I be given?</h3>
This will be determined by your age and how long you have been employed. It could be as little as one week or as much as five weeks.
You can either be given the notice and asked to work until a certain date, or you can asked to leave and told you will be paid for the time you should have been given notice.
Only permanent employees (full-time or part-time) are entitled to a notice period. Casual or daily hire employees are not generally required to be given any notice period.
If you are worried that you have not been given enough notice, or about what entitlements should be paid out when you leave, or if you need help responding to the allegations against you, you will need to contact the AMIEU.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I was given notice and I am an AMIEU member]]
[[No, I am not->I was given notice and I am not an AMIEU member]]<h2>I was sacked immediately with no notice period</h2>
If you have been found guilty of <strong>serious misconduct</strong>, a company may have the right to sack you on the spot.
Serious misconduct is broadly defined as something that causes harm to the business. Behaviour such as theft, fraud, asssault, or being intoxicated, are all things that most employers would consider serious misconduct.
In the majority of serious misconduct cases, an investigation will be conducted before you can be found guilty. You must be given the right to respond to the allegations made against you.
Normally this investigation takes several days. During this time you may be stood down (normally with pay, but in some circumstances without pay).
<h3>Am I entitled to a notice period?</h3>
A permanent (full time or part-time) employee normally has the right to a notice period before being sacked. <strong>This does not apply in the case of serious misconduct.</strong>
Casual and daily hire employees generally have no right to a notice period. A casual or daily hire employee can usually be terminated immediately at all times, whether for serious misconduct or not.
<h3>Are the company's allegations against you correct?</h3>
Please note that being stood down for serious misconduct does not mean you are guilty of serious misconduct, only that the company is accusing you of it.
[[No. I did nothing wrong->I believe I was unfairly dismissed]]
[[Yes, but there were extenuating circumstances->I believe I deserve leniency]]<h2>I haven't done anything wrong</h2>
It is very common for workers to get sacked unfairly.
Workers can fight back against this by filing an Unfair Dismissal Application with the Fair Work Commission.
If you are an AMIEU member, we will fill this out for you and cover the costs, as well as employing our industrial lawyers to get you the best results.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I was unfairly dismissed and I am an AMIEU member]]
[[No, I am not->I was unfairly dismissed and I am not an AMIEU member]]<h2>I am guilty of what the company is claiming, but it's not that simple</h2>
There are a lot of factors that must be considered before sacking someone.
If you have been bullied, harassed, abused, or otherwise mistreated at work, you may have grounds to contest the sacking.
If you have something happening in your personal life that is affecting your work, that may also be enough to contest the sacking.
Workers can fight back against being sacked by filing an Unfair Dismissal Application with the Fair Work Commission.
If you are an AMIEU member, we will fill this out for you and cover the costs, as well as employing our industrial lawyers to get you the best results.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I was unfairly dismissed and I am an AMIEU member]]
[[No, I am not->I was unfairly dismissed and I am not an AMIEU member]]<h2>I am an AMIEU member</h2>
You need to <strong>contact us as soon as you can.</strong>
We will work with you to file an Unfair Dismissal Application and pay for your costs.
This application must be received within <strong>21 days</strong> of the date you were sacked, so call us <strong>immediately.</strong>
Our phone number and contact details are at the bottom of the page.
Before you call us, take a moment and make sure you:<ul><li>Write down the whole story of your dismissal and the events leading up to it</li><li>Make notes of who you spoke to, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>We will need all of these things as part of your application, so the sooner you can get them ready the better.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you if you were not a paying member at the time you were sacked.
We regret that we can not assist you at this time. We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am an AMIEU member</h2>
You need to <strong>contact us as soon as you can.</strong>
Every workplace harassment situation is different and we can not give you personalised advice through this online help tool.
Contact the AMIEU immediately (our details are below) and we will discuss your individual circumstances with you.
Before you contact us, take a moment and make sure you:<ul><li>Write down the whole story of the bullying and harassment and the events leading up to it</li><li>Make notes of who you spoke to, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us when representing you, and when filing legal action on your behalf.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you if you are not a paying member.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered. Once you have joined, we may be able to assist you after assessing your case.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>My workplace has an AMIEU-negotiated agreement</h2>
If you can see your workplace <a href="https://newcastle.amieu.asn.au/awards-and-agreements/" target="blank">on this list</a>, then that Enterprise Agreement is what is used to determine your rate of pay.
You can very quickly check for yourself to see what rates of pay you are entitled to.
If you are having trouble understanding the Enterprise Agreement and you are an AMIEU member, please contact us (our details are below) and we will assist you.
If you are being underpaid, you will need to make a claim for back payment to the company. If you are an AMIEU member, we can assist you with this.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am being underpaid and I am an AMIEU member]]
[[No, I am not->I am being underpaid and I am not an AMIEU member]]<h2>I don't see my workplace on that list</h2>
If your workplace is <a href="https://newcastle.amieu.asn.au/awards-and-agreements/" target="blank">not on this list</a>, your rate of pay will be set by the Award Rate for your industry.
<strong>The Award Rate is the minimum legal wage.</strong>
Ask your employer which Award Rate is being used to pay you. Each Award has a specific name, like the "Meat Industry Award".
You can then <a href="https://www.fairwork.gov.au/awards-and-agreements/awards/list-of-awards" target="blank">go to the Fair Work Commission website</a> and read the correct Award for yourself to see if your rates add up.
If you are having trouble understanding the Award and you are an AMIEU member, please contact us (our details are below) and we will assist you.
If you are being underpaid, you will need to make a claim for back payment to the company. If you are an AMIEU member, we can assist you with this.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am being underpaid and I am an AMIEU member]]
[[No, I am not->I am being underpaid and I am not an AMIEU member]]<h2>I am an AMIEU member</h2>
Please <strong>contact us as soon as you can.</strong>
The majority of our underpayment claims are successful and result in our members receiving a lump sum back-payment, and their rates adjusted going forward.
However, every underpayment situation is different and we can not give you personalised advice through this online help tool.
Contact the AMIEU immediately (our details are below) and we will discuss your individual circumstances with you.
Before you contact us, take a moment and make sure you:<ul><li>Have copies of your pay slips from the time you have been underpaid</li><li>Make notes of anyone you have spoken to about your underpayment, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to put together an underpayment claim for you.
[[I understand and will contact the AMIEU as soon as I can.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you with underpayments if you are not a paying member.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered.
Once you have joined, we may be able to assist you after assessing your case.
If you are earning under $30,000 a year, we have a Low Income Ticket available at a reduced price which may be convenient for you.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am an AMIEU member</h2>
Please <strong>contact us as soon as you can.</strong>
We can assist you by speaking to your employer on your behalf, attending meetings to support you, and taking formal action against the company if necessary.
However, every situation is different and we can not give you personalised advice through this online help tool.
Contact the AMIEU immediately (our details are below) and we will discuss your individual circumstances with you.
Before you contact us, take a moment and make sure you:<ul><li>Have a copy of your contract which outlines the hours you are required to work</li><li>Make notes of anyone you have spoken to about your lack of hours, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to understand your situation and press your case with the company.
[[I understand and will contact the AMIEU as soon as I can.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you with getting more hours if you are not a paying member.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered.
Once you have joined, we may be able to assist you after assessing your case.
If you are earning under $30,000 a year, we have a Low Income Ticket available at a reduced price which may be convenient for you.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am an AMIEU member</h2>
Contact the AMIEU <strong>as soon as you can</strong> (our details are below) and we will discuss your individual circumstances with you.
Before you contact us, take a moment and make sure you:<ul><li>Have a copy of the company's Social Media Policy (if they have one)</li><li>Make notes of anyone you have spoken to about your breach of policy, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to understand your situation and press your case with the company.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
The AMIEU can only represent paying members in any industrial disputes.
If you were not an AMIEU member at the time the incident occurred, we regret that we can not assist you at this time.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am an AMIEU member</h2>
Contact the AMIEU <strong>as soon as you can</strong> (our details are below) and we will discuss your individual circumstances with you.
Any dispute should be filed <strong>as soon as possible</strong> after the original Certificate of Capacity is completed.
Please ensure you contact us urgently.
Before you contact us, take a moment and make sure you:<ul><li>Have a copy of the Certificate of Capacity you want to dispute</li><li>Make notes of anyone you have spoken to about your case, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to understand your situation and file a dispute on your behalf.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you if you were not a paying member at the time of the accident.
We regret that we can not assist you at this time. We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am an AMIEU member</h2>
You need to <strong>contact us as soon as you can.</strong>
We will work with you to fix the matter with the company, and file legal proceedings (at no cost to you) if necessary.
Our phone number and contact details are at the bottom of the page.
Before you call us, take a moment and make sure you:<ul><li>Write down the whole story of the discrimination you are experiencing, and the events leading up to it</li><li>Make notes of who you spoke to, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to understand your situation and press your case with the company.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you with resolving this discrimination if you are not a paying member.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered.
Once you have joined, we may be able to assist you after assessing your case.
If you are earning under $30,000 a year, we have a Low Income Ticket available at a reduced price which may be convenient for you.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I'm unhappy with a roster change</h2>
It can be very frustrating when your roster is suddenly changed without warning.
Before we can assist you, we need to ask some more questions.
<h3>What type of employment contract do you have?</h3>
[[I'm a permanent full-time employee->I'm a full-time employee and unhappy with a roster change]]
[[I'm a permanent part-time employee->I'm a part-time employee and unhappy with a roster change]]
[[I'm a casual employee->I'm a casual employee and unhappy with a roster change]]
[[I'm not sure->I don't know what kind of employee I am but I'm unhappy with a roster change]]
<div class="changedmymind">[[<i class="fa fa-home" aria-hidden="true"></i> Actually, I need help with something else.->Home]] (go back)</div><h2>I am an AMIEU member</h2>
Immediately tell your employer that you wish to dispute the roster changes and that you will be speaking to the AMIEU for assistance.
Then, <strong>contact us as soon as you can.</strong>
We can assist you by speaking to your employer on your behalf, attending meetings to support you, and taking formal action against the company if necessary.
However, every situation is different and we can not give you personalised advice through this online help tool.
Contact the AMIEU immediately (our details are below) and we will discuss your individual circumstances with you.
Before you contact us, take a moment and make sure you:<ul><li>Have a copy of your contract which outlines the hours you are required to work</li><li>Make notes of anyone you have spoken to about your roster changes, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>This documentation will help us to understand your situation and press your case with the company.
[[I understand and will contact the AMIEU as soon as I can.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you with disputing any roster changes if you are not a paying member.
We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered.
Once you have joined, we may be able to assist you after assessing your case.
If you are earning under $30,000 a year, we have a Low Income Ticket available at a reduced price which may be convenient for you.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I'm a permanent full-time employee</h2>
A permanent <strong>full-time</strong> employee must be rostered on for an average of <strong>38 hours</strong> work each week under law.
However, when exactly those 38 hours <strong>are</strong> must be agreed between you and your employer.
Your employer generally cannot <strong>force</strong> you to change your roster. They must consult with you before changing it and you may appoint the AMIEU as your representative during that consultation.
If this is happening to you, you will need to speak to your employer. The AMIEU can assist you with this if you are a member.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am unhappy with a roster change and I am an AMIEU member]]
[[No, I am not->I am unhappy with a roster change and I am not an AMIEU member]]<h2>I'm a permanent part-time employee</h2>
A permanent <strong>part-time</strong> employee must be rostered on for <strong>a guaranteed amount</strong> of hours each week under law.
When you signed your contract with the company, the company was required to give you your hours in writing. They must roster you on for at least these hours each week.
However, when those hours are exactly must be agreed between you and your employer.
Your employer generally cannot <strong>force</strong> you to change your roster. They must consult with you before changing it and you may appoint the AMIEU as your representative during that consultation.
If this is happening to you, you will need to speak to your employer. The AMIEU can assist you with this if you are a member.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am unhappy with a roster change and I am an AMIEU member]]
[[No, I am not->I am unhappy with a roster change and I am not an AMIEU member]]<h2>I'm a casual employee</h2>
A casual employee generally has <strong>no guaranteed hours</strong> each week.
The laws around casual employment focus on whether or not you are receiving regular work.
If you are a casual employee <strong>with no regular shifts</strong>, your boss is not required by law to give you any work, at any time.
If however you are a casual employee who works <strong>regular hours on a regular basis</strong> you have a reasonable expectation that the work will continue, and you are entitled to some consultation around your hours.
If you are a casual employee and would like us to talk to your boss about your hours, we will do what we can to assist you.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am unhappy with a roster change and I am an AMIEU member]]
[[No, I am not->I am unhappy with a roster change and I am not an AMIEU member]]<h2>I'm not sure what type of employee I am</h2>
You are entitled to ask your boss what kind of employee you are and to see your contract at any time.
You should have been given a copy of your contract when you signed it. If you did not receive a copy, you have the right to speak to your boss and request one.
Once you have your contract, you should be able to see whether it mentions you are casual, part-time or full-time.
If you do not have any written agreement with your boss at all, we will need to speak to you to get a better understanding of your work situation and what your rights are.
If you are a member, you can contact the AMIEU for assistance.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I am unhappy with a roster change and I am an AMIEU member]]
[[No, I am not->I am unhappy with a roster change and I am not an AMIEU member]]<h2>I am an AMIEU member</h2>
You need to <strong>contact us as soon as you can.</strong>
We will work with you to file an Unfair Dismissal Application and pay for your costs.
This application must be received within <strong>21 days</strong> of the date your employment ends, so call us <strong>immediately.</strong>
Our phone number and contact details are at the bottom of the page.
Before you call us, take a moment and make sure you:<ul><li>Write down the whole story of your dismissal and the events leading up to it</li><li>Make notes of who you spoke to, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>We will need all of these things as part of your application, so the sooner you can get them ready the better.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you if you were not a paying member at the time you were given notice.
We regret that we can not assist you at this time. We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I was made redundant</h2>
If your employer believes that your job is no longer needed, and they have no intention of hiring anyone to replace you, they can make you redundant.
Only a permanent (full-time or part-time) employee can be made redundant. Casual and daily hire employees are simply sacked.
None of the information on this page applies to casual or daily hire employees.
Before being made redundant, your employer should talk to you and <strong>try and find other jobs for you in the company wherever possible.</strong> These jobs may be at a different site.
<h3>Should I be given notice?</h3>
When being made redundant you are required to receive <strong>notice</strong> ahead of time informing you of the decision and of the last day you are required to work.
This notice period will vary depending on your age and how long you have been working with the employer. It may range from one week to up to five weeks.
<h3>Do I get a payout?</h3>
If you are a permanent (full-time or part-time) employee you will generally be entitled to a <strong>redundancy payment</strong>.
The precise amount of the payment will vary based on how long you have been with the employer, and will be determined by your Enterprise Agreement if your workplace has one, or the relevant Award if it does not.
Generally speaking, if you have been with the employer less than 12 months, you will not be entitled to any redundancy payment. If you work for a small business, you may also not be entitled to a redundancy payment.
If you are an AMIEU member, we can help you determine if your redundancy is genuine and help you calculate your entitlements.
<h3>Are you an AMIEU member?</h3>
[[Yes, I am an AMIEU member->I've been made redundant and I am an AMIEU member]]
[[No, I am not->I've been made redundant and I am not an AMIEU member]]
<h2>I am an AMIEU member</h2>
You need to <strong>contact us as soon as you can.</strong>
We will work with you to calculate your entitlements, or to challenge the redundancy if you believe it is false.
Any official paperwork must be received within <strong>21 days</strong> of the date your employment ends, so call us <strong>immediately.</strong>
Our phone number and contact details are at the bottom of the page.
Before you call us, take a moment and make sure you:<ul><li>Write down the whole story of your redundancy and the events leading up to it</li><li>Make notes of who you spoke to, when you spoke to them, and anybody who witnessed it</li><li>Save copies of all documentation sent to you by the company, including emails, letters, and SMS messages (take screenshots on your phone)</li></ul>We will need all of these things as part of your application, so the sooner you can get them ready the better.
[[I understand and will contact the AMIEU immediately.->Home]]
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div><h2>I am not an AMIEU member</h2>
Unfortunately the AMIEU can not assist you if you were not a paying member at the time you were given your redundancy notice.
We regret that we can not assist you at this time. We urge you to <a href="https://newcastle.amieu.asn.au/join" target="new">join online now</a> so that you will be covered in the future.
<div class="changedmymind">[[<i class="fa fa-question-circle" aria-hidden="true"></i> Can we help you with something else?->Home]]</div>